Business Intelligence Analyst (BI Analyst) | Rapid Growth E-Commerce Scale-Up (Health & Wellness) | New York (East Coast Remote)

The Client

Harmonic are delighted to be partnering with one of New York's fastest growing e-commerce scale-ups in the Health & Wellness space. With sustainability at the core of what they stand for they have launched several innovative brands (often developed with advanced scientific and biotech research to bring the products to market).

Forecasting over $200m revenue in 2023 following headcount growth in 5 years from 2 to 150+ this is an exciting time to join the business as they push towards $500m revenue by 2025.

With a predominantly e-commerce direct to consumer model (D2C) the brands sit at the intersection of food & beverage and health & wellness with two new product launches planned for 2023. As the brands mature they will also launch into more traditional wholesale and retail spaces and there are advanced talks for a launch in two of the USA's largest supermarkets. One of the brands is already stocked nationwide in a major retailer.

Culturally the business has attracted some top talent from major e-commerce and food & beverage success stories. With some of the brightest and best this is a fast-paced environment where people are encouraged to have massive impact as the business scales. However, the culture is absolutely underpinned by a sense of 'fun' and positive social impact. With a remote first model they have a space in New York City to encourage relationship building and collaboration and they are currently in the process of concluding the B-Corp accreditation.

The Role

The BI Analyst will report to the FP&A Director with extensive exposure to the CFO. This is the first dedicated Business Intelligence hire and you will have the opportunity to build out the Business Intelligence (BI) capability from the ground up.

To understand the business more effectively as it continues to grow, the BI Analyst will be key to developing the businesses ability to harness Data using platforms like Looker. Using this data to develop e-commerce and D2C KPI's and metrics (CAC, LTV, Churn etc) they will build relationships and partner with Sales, Marketing, Supply Chain teams.

There will also be extensive ad-hoc project work including future brand launches, building the necessary metrics, and supporting margin negotiation with major retailers and supermarkets and continued work to streamline supply chain processes.

Responsibilities:

· Utilize data analytics tools (Looker, Power BI) and techniques to extract actionable insights from large datasets to drive strategic decision-making

· Develop and maintain reports, dashboards, and visualizations to monitor key performance indicators (KPIs) and provide regular updates to stakeholders.

· Collaborate with cross-functional teams, including marketing, sales, operations, and finance, to identify business needs and deliver data-driven solutions.

· Perform ad-hoc analyses to answer specific business questions, uncover insights, and support ad hoc requests from senior management.

· Identify data quality issues and work closely with data engineering and IT teams to ensure accurate and reliable data collection, storage, and reporting.

· Stay updated on industry trends, best practices, and emerging technologies in business intelligence and analytics to continuously enhance data analysis capabilities.

· Develop and deliver presentations to communicate complex findings and recommendations in a clear and concise manner to non-technical stakeholders.

What you need:

· Start-Up or Scale-Up experience

· Previous experience in a BI role working closely with Finance teams

· Experience building processes and making sense of data from multiple sources

· Proactive with excellent communication skills

What we'd like to see:

· Experience in a Direct to Consumer/ e-commerce business in the CPG industry (food & beverage, health & wellness)

· In addition to e-commerce experience also worked in a CPG business with a retail or wholesale model

· Experience using Looker or similar (Snowflake) and Power BI

· Experience in a rapidly growing start-up (or demonstrable progress in a larger corporate with a real desire to join a start-up or scale-up)

Package: $100,000 - $130,000 + Bonus + Benefits Package

Please note that salary package varies based on geographical location and experience

Location: New York City (Remote East Coast)

Please get in touch with at Fin on

Please feel free to share this with any friends or colleagues that may be interested.